Lumos Privacy Policy
Updated: September 7, 2025
Introduction
Lumos Prep (“Lumos”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our website www.lumosprep.com and services (“Services”). Please also review our Cookie Policy and Terms of Service.
Information We Collect
- Personal Information: Name, email address, phone number, and account details when you register.
- Payment Information: Billing details for paid services.
- Usage Data: Pages visited, actions performed, device information, IP address, and cookies.
- Communications: Emails or messages you send to us.
How We Use Your Information
Lumos uses your data for purposes including:
- Providing and managing your account and Services.
- Processing payments and sending receipts.
- Improving our website and Services, and personalizing your experience.
- Communicating updates, offers, or important notices.
- Complying with legal obligations and preventing fraud.
Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers who help us operate the Services (e.g., payment processors, email providers).
- Legal authorities if required by law.
- Other parties with your consent or as disclosed at the point of collection.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. For more details, see our Cookie Policy.
Data Retention
We retain your personal data only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
- Access, correct, or update your personal information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications.
- Object to processing or request restriction, where applicable.
Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Third-Party Links
Our Services may contain links to third-party websites. Lumos is not responsible for their privacy practices. Please review their privacy policies before providing personal information.
Changes to Privacy Policy
We may update this Privacy Policy periodically. Continued use of our Services after changes constitutes acceptance of the new policy.
Contact Us
For questions regarding this Privacy Policy, please contact us at support@lumosprep.com.